Privacy Practices and HIPPA Compliance
At Outreach Nation Clinics:
We value the privacy and security of our clients and staff. This Privacy Policy Statement outlines our practices regarding SMS communication, particularly when using Zoom's SMS integration services. By using our services, you consent to the practices described in this policy.
Purpose of SMS Communication:
We use SMS communication for:
· Confirming appointments and meetings
· Providing quick updates or alerts
· Sending reminders or follow-ups
We do NOT use SMS communication for:
· Crisis situations
· PHI exchange
· Mental health emergencies
Collection and Use of Personal Information:
· Information Collected:
We may collect your phone number and any other personal information you provide to facilitate SMS communication.
· Use of Information:
Your personal information will be used solely for the purposes mentioned above. We will not share your information with third parties without your explicit consent, except as required by law.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any other parties.
Consent:
· Obtaining Consent:
We will obtain your consent before sending SMS messages. By providing your phone number, you agree to receive SMS communications from us.
· Revoking Consent:
You can opt-out of receiving SMS messages at any time by following the instructions provided in the message or by contacting us directly.
Data Security:
· Protection Measures:
We implement stringent security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
· Data Retention:
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
· HIPPA Policy
Outreach Nation Clinics utilizes the TherapyNotes portal for all individual, family and couples therapy sessions. Please use the TherapyNotes portal to connect with your therapist for questions or concerns regarding treatment and related questions. TherapyNotes is a HIPPA compliant website in which we house all documentation.
Thank you for trusting Outreach Nation Clinics with your personal information. We are committed to protecting your privacy and ensuring the security of your data. We will not share or sell your mobile data for market purposes.